I’ve become quite a fan of the WordPress Divi Theme, although it doesn’t always behave.
Today, a client reached out because while the contact page form submissions were arriving in their inbox, the website visitor’s email address isn’t included in the submission.
With #DiviTheme, it’s best to fill in the email ‘Message Pattern’ section with shortcodes in the contact form editor, rather than leaving it blank.👇
Leaving it blank defaults to sending all form fields like Name, Email, and Message, but sometimes it just doesn’t work. 😫 This could be due to plugin conflicts or other issues.
By populating the ‘Message Pattern’ section you’ll receive all the short-coded form fields, and you can also format it the way you want.
I will then look something like the email below.👇
After sending a test email, I also noticed the ‘Thank you’ message was barely visible, so I added some custom code to make the text white.
See before & afters, below.
Before:
After:
It might all sound a bit OCD… 😉 but it’s the little details that make the difference between a good and a GREAT website.
If you’re running into any WordPress hiccups or just need some advice, contact us here. We’re here to help you sort things out!